About Inboxd

Small team.
Big obsession.

We are a senior direct marketing agency for international marketing leaders. Strategists, copywriters, designers, automation specialists and customer-journey nerds, all working to one standard: every send earns its place.

By the numbers

The kind of people who screenshot great emails, debate subject lines, and analyse abandoned-cart journeys for fun.

Years avg. experience

On the team, not the slide deck.

Brands scaled

From challenger DTC to listed retail.

Countries served

ZA, UK, US, AU, SG, UAE.

Test emails sent

And still counting. Restraint, externalised.

What we believe

We care about the stuff most marketers ignore.

Four operating principles. They decide who we work with, what we ship, and how we measure ourselves.

01Pipeline, not opens

Revenue is the metric.

Engagement is dashboard sugar. We measure ourselves against pipeline, retention and revenue per recipient. Every quarter, every client.

02Restraint over volume

Less, but better.

Every send is one more thing in someone's inbox. We make sure ours is worth opening, or we do not send. The hardest skill in this craft is saying no.

03AI-assisted, never AI-shipped

Humans do the writing.

We use AI to research, summarise and stress-test. We do not ship copy a model wrote unattended. Brand voice is too easy to lose and too expensive to rebuild.

04Same faces, same results

Built by the team that runs it.

The senior people who design your strategy are the same people running your campaigns next year. No handovers. No account-manager churn. Direct access, always.

How we work

One team. One playbook. One report.

Engagement

Retained, not project.

Monthly cadence, quarterly strategy reviews, a single point of accountability. Long enough to compound, tight enough to course-correct.

Platforms

Your stack, our craft.

Salesforce Marketing Cloud, HubSpot, Klaviyo, Braze, Iterable, Customer.io, Adobe Campaign, Everlytic, Twilio, Meta Cloud API. We work inside what you already pay for.

Discipline

Direct marketing only.

Email, WhatsApp, SMS and the messaging channels on request. No Google Ads, no Meta or LinkedIn auctions, no programmatic. Permissioned messages, sent to people who said yes.

In our own words

We do not try to be everything to everyone. We focus on the channels that create meaningful customer relationships and measurable business growth. Then we do them properly.

The Inboxd team - Johannesburg, working globally

Sounds like your kind of team?

Let's see if the fit is real.

A 30-minute call. No deck. We will tell you whether we can help, and if not, who probably can.

Small team.Big obsession.

The kind of people who screenshot great emails, debate subject lines, and analyse abandoned-cart journeys for fun.

We care about the stuff most marketers ignore.

Revenue is the metric.

Less, but better.

Humans do the writing.

Built by the team that runs it.

One team. One playbook. One report.

Retained, not project.

Your stack, our craft.

Direct marketing only.

Let's see if the fit is real.

Small team.Big obsession.

The kind of people who screenshot great emails, debate subject lines, and analyse abandoned-cart journeys for fun.

We care about the stuff most marketers ignore.

Revenue is the metric.

Less, but better.

Humans do the writing.

Built by the team that runs it.

One team. One playbook. One report.

Retained, not project.

Your stack, our craft.

Direct marketing only.

Let's see if the fit is real.

Small team.
Big obsession.

Small team.
Big obsession.